Business impact analysis questionnaire template. A business impact analysis BIA attempts to review how key functions such as business operations, financial performance. By submitting your personal information, you agree that Tech. Target and its partners may contact you regarding relevant content, products and special offers. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy. The BIA is usually the starting point of risk identification for business continuity and can help the risk assessment process. In this tutorial on business impact analysis questionnaires, youll learn why they are a key factor in the BIA process, what types of questions you should include, and weve provided a business impact analysis questionnaire template to help you get started. Factors for a business impact analysis. Factors for a BIA should include various business related metrics, such as financial impact, reputation, regulatory censure, people, and potential downtime. Are you lacking a business continuity plan or arent sure where to start Download our free sample business continuity plan template for small businesses. Page 6 of 17 Enter Complaint into the VOC data base CORRECTIVE AND PERMANENT ACTION REPORT 0 101900 101900 0 STEP 1 VOC Data Base Management Review Plant. The discovery process, which is facilitated through the use of questionnaires, gathers relevant information. The person creating the BIA uses discovery to identify such business attributes as critical business processes, interdependencies among business units both internal and external, supply chain dependencies, minimum acceptable office configurations and supplies, minimum time needed to recover operations, and minimum staffing required to provide business as usual. Business impact analysis questionnaires are extremely important because they simplify the business impact analysis discovery process provide for uniformity of questions and provide ease of entering answers into a suitable repository for analysis, such as a spreadsheet. Downtime Incident Report Template' title='Downtime Incident Report Template' />They can also be modified for specific departments to address unique attributes, such as a trading department vs. Table 1 below depicts the relationship between disruptive events and business factors, the fundamental issues of a BIA. Table 1 Elements of a business impact analysis Business impact analysis questions. Business impact analysis questions are posed to key members of each operating unit in the company, including IT. Questions should minimally address these issues Understanding how each business unit operates. Identification of critical business unit processes that depend on ITFinancial value of critical business processes e. Dependencies on internal departments and business units. Dependencies on external organizations. Data requirements. Minimum time needed to recover data to previous state of use. Minimum technology and system requirements needed to conduct business. Minimum time needed to return to normal or near normal operations following an incident. Streaming media policy Originally Published Aug 2015. Streaming media involves access to audiovideo content via the internet. There are many legitimate business. Apparently Federer spent most of his downtime training and keeping his eyes off the tour. Honestly, I saw very little tennis during my break, he said. Collocations the whens and whys of, when will you ever learn, grow up, the where and when of the incident, accident, outbreak, more. Minimum number of staff needed to conduct business. Minimum office space needed to conduct business. Minimum office supplies and services needed to conduct business. Downtime Incident Report Template' title='Downtime Incident Report Template' />Incident Report Report DateTime. Heres a quick tip on the security incident management processes an organization should adopt to combat the current dynamic threat scenario. Speakers Name, SAP. Month 00, 2017. Accelerate Your Digital Transformation With. SAP Enterprise Support. PUBLIC. Speakers Name, SAP. Month 00, 2017. Mobile device computing policy Originally Published Aug 2017. Mobile devices offer convenience and flexibility for the modern workforcebut they also bring. Business impact analysis outputs present a clear picture of the actual impacts on the business, both in terms of the potential problems and the probable costs. Results of the BIA help determine which areas require protection, the amount business tolerance to disruptions and the minimum IT service levels that are needed by the business. IT needs to be a key component of BIAs, as it must be integrated into the overall strategic direction of the organization this ensures that IT stays on the radar for the BIA. Since IT is an enabler, organizations are well advised to include IT in the BIA process. Use business impact analysis results to define the maximum period of time for which the business can survive without its people, process, technology and physical locations. Measure the tolerances to an outage for critical applications or infrastructure services. H8UhpPR1' alt='Downtime Incident Report Template' title='Downtime Incident Report Template' />Next, examine available options that increase resilience reduce the risk of service loss, such that you can provide service to the business in an acceptable timeframe. Sample business impact analysis questionnaire. Dont overwhelm interviewees with too many questions. A well organized business impact analysis questionnaire should be able to fulfill the discovery objectives in 2. Use the questions below as a starting point. Weve also put together a handy business impact analysis questionnaire template for you to download. Business processes Describe the business processes for your business unit minimum acceptable recovery time frames for the business unit, and for specific processes e. Dependencies among business unitsprocesses Define the business units andor processes andor systems that a business unitprocess depends on to perform normally specify if these are internal or external to the organization, such as supply chains. Criticality of business processes To the greatest extent possible, determine which business units andor processes are the most essential to the company and its operations. Availability of alternate business processes, staffing and resources Specify alternate procedures, e. Work backlog For each defined business unit andor process identified, how long will it take e. What technique is used, e. Critical records Specify critical business records by record name, type of media, primary location of records and alternate location as required. Reporting requirements What specific internalexternal reporting, such as for regulatory requirements, is needed Include the report name, authors, recipients, frequency, delivery requirements, variances allowed and penalties if any. Difficulty of recovery Define potential recovery issues in terms of difficulty to recover operations, time needed to recover and resources needed to recover. Difficulty of restoration Define potential restoration issues in terms of difficulty to restore operations to an as normal or near normal state. Tolerance to outages Assuming a serious situation, such as destruction of the companys headquarters location, how long hours or days could the business unit andor systemapplication be unusable before its loss would impact the organization, its stakeholders, suppliers, regulators, etc. Maximum time for disruption to business functionsprocessessystems Determine the maximum amount of time, e. Disruption impact by timeframe Using an acceptable timeframe, such as days, weeks or months, define the impact to the organization if an event occurs at certain times of the year, or certain days of the month. Disruption impact by severity of incident Specify the degree of severity of the identified outage or disruption, e. Disruption impact by line of business Specify the line of business e. Disruption impact by operation Define operational impacts, such as cash flow, competitive position, public image, reputation, staff morale, employee hiring and retention, financial reporting, stakeholder perceptions, shareholder perceptions, and the impact to that activity, e. Financial impact Determine the estimated impact to earnings, profits, expenses, etc., in a variety of timeframes, such as days, weeks and months. Minimum acceptable staffing Specify the minimum number of people needed for each business unit to operate as normal or near normal. Bernina Virtuosa 150 Service Manual on this page. Minimum acceptable configuration of systems Specify minimum number of physical systems, such as servers, routers, switches, workstations, laptops, phones, copiers to resume limited operations. Streaming media policy Tech Pro Research. Originally Published Aug 2. Streaming media involves access to audiovideo content via the internet. There are many legitimate business reasons to access streamed audio and video files, such as engaging in training, reviewing news or industry related content or conducting business research. However, much streamed media content is strictly entertainment based and serves little or no enterprise value. While many companies permit a reasonable amount of access to online recreational material Pandora, Spotify and Google Play can be beneficial in providing music to help employees focus on their work, streaming media can also serve as a distraction for employees and consume critical bandwidth, system resources and device storage capacity. This can represent wasted investments on the part of the organization, especially on mobile devices which often have bandwidth allowances whereby hefty data usage can result in exorbitant costs. Bandwidth priority should be given to critical applications and services which keep the business running. Netflix, which offers online access to movies and TV shows, is one such example of a potentially problematic streaming media service. Watching films or shows during working hours is an unlikely part of most employee job duties. Another example is March Madness during which college basketball games can be viewed online. Some companies have observed bandwidth consumption rates at several times the norm during March Madness. In addition, streamed media can contain inappropriate, hateful, racist, sexist or other offensive material which represents misuse of company systems and networks and can subject the organization to a significant liability risk. With these factors at stake, it is clearly important for businesses to establish the appropriate use or non use of streaming media to protect their assets and investments. Download Tech Pro Researchs Streaming Media Policy to use as is for your organization, or modify it as needed. Get This Download With Our Free Trial.